Mark Tami MP celebrates work of Citizens Advice in Flintshire

Mark Tami MP has thanked staff and volunteers at Flintshire Citizens Advice for providing constituents with the advice and support they need to solve their problems.

At an event in parliament on Tuesday 16 June 2015 Mark Tami MP met people from across the Citizens Advice service. He also learnt about the invaluable insight local Citizens Advice have about problems experienced by their constituents.

Mark Tami MP said:

“Flintshire Citizens Advice do incredible work and support many people in the county offering free and confidential advice to people who need it. The organisation is reliant on the hard work of volunteers and I would like to thank all of the people who give up their time to assist the Citizens Advice service.”

Flintshire Citizens Advice provides free confidential and impartial advice to people in Flintshire, face to face and over the telephone. There is also a national website providing advice online, over email and via a web chat from

Common issues reported to the local Citizens Advice include queries about benefits, debt problems, employment and housing.

Nationally the Citizens Advice service helps 2.5 million people a year with 6.2 million issues.

Evidence from the charity shows Citizens Advice helps to solve two in three people’s problems. Where problems can’t be fully resolved Citizens Advice will work with relevant local and national organisations to help sort out systemic issues.

Citizens Advice Chief Executive Gillian Guy said:

“The right advice and support can transform lives. Local Citizens Advice solve the problems for two in three of our clients, and empower people to develop the skills and confidence they need to help themselves.

“It’s really important that people are able to access free and impartial advice as and when they need it, whether face to face, over the phone or online. We’re pleased to work with MPs to help them solve their constituents’ problems and address local and national issues.”