Mark Tami MP Mobile Phone Warning

Mark Tami MP is warning constituents of the importance of informing phone companies immediately when phones are lost or stolen, especially when abroad.

The warning comes after the MP for Alyn & Deeside was informed of a number of cases where owners had lost or had their phone stolen and then found that a huge bill was run up before they had an opportunity to cancel the contract.

Mark said, ‘Sadly I have been made aware of victims of crime finding that not only have they lost their phone, which can be worth a lot but also that the thief has run up a huge bill before the customer has contacted the phone company to cancel it.’

‘It is vital that customers tell phone companies straight away because unfortunately some customers have been left with a bill for thousands of pounds.’

For information on steps to protect your mobile phone and how to inform phone companies of the loss please go to http://consumers.ofcom.org.uk/2013/03/lost-or-stolen-phone/